MARC details
| 000 -LEADER |
|---|
| fixed length control field |
08538nam a2201501 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls000178187 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
RU-NoNGA |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20230704073819.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
130219s2013 ru r 000 0 rus d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9785222199367 |
| Terms of availability |
364.00 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
o000178187 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201410021734 |
| Level of effort used to assign nonsubject heading access points |
best |
| Level of effort used to assign subject headings |
201305141411 |
| Level of effort used to assign classification |
best |
| Level of effort used to assign subject headings |
201304011441 |
| Level of effort used to assign classification |
best |
| -- |
201302191424 |
| -- |
Stepanova |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
RU-NoNGA |
| Language of cataloging |
rus |
| Transcribing agency |
RU-NoNGA |
| 084 ## - OTHER CLASSIFICATION NUMBER |
|---|
| Classification number |
65.206я73 |
| Number source |
rubbk |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Должикова, Алла Ивановна |
| 9 (RLIN) |
238175 |
| 245 1# - TITLE STATEMENT |
|---|
| Title |
Менеджмент для бакалавров сервиса |
| Remainder of title |
учеб. пособие для высш. учеб. заведений по специальностям "Сервис" и "Прикладная информатика (в сфере сервиса)" и по направлению "Сервис" |
| Statement of responsibility, etc. |
А. И. Должикова, Т. Ю. Ефремова |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Ростов н/Д |
| Name of publisher, distributor, etc. |
Феникс |
| Date of publication, distribution, etc. |
2013 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
412 с. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
Высшее образование |
| 9 (RLIN) |
1093 |
| 567 ## - METHODOLOGY NOTE |
|---|
| Methodology note |
УМО |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
менеджмент |
| 9 (RLIN) |
291 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
сфера сервиса |
| 9 (RLIN) |
51846 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
сервис |
| 9 (RLIN) |
1913 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
модели менеджмента |
| 9 (RLIN) |
27948 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
менеджер |
| 9 (RLIN) |
12657 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
предприниматель |
| 9 (RLIN) |
1960 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управленческая мысль |
| 9 (RLIN) |
27953 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
школы менеджмента |
| 9 (RLIN) |
11251 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
подходы к менеджменту |
| 9 (RLIN) |
238176 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
эволюция управленческой мысли |
| 9 (RLIN) |
238177 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
этапы развития менеджмента |
| 9 (RLIN) |
238178 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
принципы менеджмента |
| 9 (RLIN) |
114477 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
российский менеджмент |
| 9 (RLIN) |
15287 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
функции управления в системе |
| 9 (RLIN) |
238179 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
методы управления |
| 9 (RLIN) |
6758 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
общая концепция менеджмента |
| 9 (RLIN) |
238180 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
услуги |
| 9 (RLIN) |
916 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
сервисный менеджмент |
| 9 (RLIN) |
82631 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
внутрифирменное управление |
| 9 (RLIN) |
14730 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
планирование в сфере сервиса |
| 9 (RLIN) |
238181 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
принципы планирования |
| 9 (RLIN) |
71073 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
методы планирования |
| 9 (RLIN) |
59455 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
типы внутрифирменного планирования |
| 9 (RLIN) |
238182 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
процесс планирования |
| 9 (RLIN) |
117449 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
система планов организации |
| 9 (RLIN) |
238183 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
бизнес-планы |
| 9 (RLIN) |
607 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
структура организации |
| 9 (RLIN) |
29893 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
модели организации |
| 9 (RLIN) |
60056 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
организационное проектирование |
| 9 (RLIN) |
19713 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
разделение труда |
| 9 (RLIN) |
5740 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
департаментализация в сфере услуг |
| 9 (RLIN) |
238184 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
организационные структуры |
| 9 (RLIN) |
5589 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
процесс организации на предприятиях |
| 9 (RLIN) |
238185 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
сервисная деятельность |
| 9 (RLIN) |
74537 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
мотивация сервисной деятельности |
| 9 (RLIN) |
238186 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
категории мотивации |
| 9 (RLIN) |
238187 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
теория содержания мотивации |
| 9 (RLIN) |
238188 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
процессуальные теории мотивации |
| 9 (RLIN) |
204865 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
контроль в системе управления |
| 9 (RLIN) |
238189 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
виды контроля |
| 9 (RLIN) |
41653 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
процесс контроля |
| 9 (RLIN) |
100286 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
контроль результатов услуг |
| 9 (RLIN) |
238190 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
технология менеджмента |
| 9 (RLIN) |
119335 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
стратегическое управление организацией |
| 9 (RLIN) |
238191 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
миссия организации |
| 9 (RLIN) |
20213 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
цели организации |
| 9 (RLIN) |
36463 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
стратегии организации |
| 9 (RLIN) |
87273 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
выбор стратегий |
| 9 (RLIN) |
41655 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
принятие решений |
| 9 (RLIN) |
1037 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управленческие решения |
| 9 (RLIN) |
1911 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
информационное обеспечение менеджмента |
| 9 (RLIN) |
238192 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
информация |
| 9 (RLIN) |
355 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
коммуникации |
| 9 (RLIN) |
13 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
коммуникационные сети |
| 9 (RLIN) |
39187 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
искусство беседы |
| 9 (RLIN) |
238193 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управление производством |
| 9 (RLIN) |
949 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
предприятия сферы сервиса |
| 9 (RLIN) |
186780 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
бизнес-процессы |
| 9 (RLIN) |
2579 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
производственные процессы оказания услуги |
| 9 (RLIN) |
238194 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
структура процесса оказания услуги |
| 9 (RLIN) |
238195 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
производственный цикл выполнения услуг |
| 9 (RLIN) |
238196 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
организация обслуживания потребителей |
| 9 (RLIN) |
238197 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
сервисное обслуживание |
| 9 (RLIN) |
29401 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
принятие управленческих решений |
| 9 (RLIN) |
65228 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
принципы рационального размещения предприятий |
| 9 (RLIN) |
238198 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
обслуживание потребителей в контактной зоне |
| 9 (RLIN) |
238199 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
культура обслуживания |
| 9 (RLIN) |
23817 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управление качеством в сфере сервиса |
| 9 (RLIN) |
238200 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
качество продукции |
| 9 (RLIN) |
5786 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
сертификация продукции и услуг |
| 9 (RLIN) |
238201 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
конкурентоспособность предприятий |
| 9 (RLIN) |
93551 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
методика оценки конкурентоспособности |
| 9 (RLIN) |
238202 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
оценка качества сервисного обслуживания потребителей товара |
| 9 (RLIN) |
238203 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
инновационная деятельность |
| 9 (RLIN) |
1398 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
инновации |
| 9 (RLIN) |
195 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
инновационный менеджмент |
| 9 (RLIN) |
2981 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
принципы рационального размещения режимов работы |
| 9 (RLIN) |
238204 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управление инновационной деятельностью |
| 9 (RLIN) |
153734 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
жизненный цикл услуги |
| 9 (RLIN) |
238205 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
инновационные проекты |
| 9 (RLIN) |
968 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
инновационная программа |
| 9 (RLIN) |
173158 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
оценка эффективности инвестиционных проектов |
| 9 (RLIN) |
32753 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
оценка эффективности инновационной деятельности |
| 9 (RLIN) |
238206 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управление человеческими ресурсами |
| 9 (RLIN) |
54523 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
человеческие ресурсы |
| 9 (RLIN) |
3195 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управление персоналом |
| 9 (RLIN) |
294 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
власть |
| 9 (RLIN) |
985 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
влияние |
| 9 (RLIN) |
17136 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
лидерство в управлении |
| 9 (RLIN) |
238207 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
стиль управления |
| 9 (RLIN) |
32743 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
управление конфликтами |
| 9 (RLIN) |
2023 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
жалобы при обслуживании клиентов |
| 9 (RLIN) |
238208 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
конфликты при обслуживании клиентов |
| 9 (RLIN) |
238209 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
психология процесса обслуживания |
| 9 (RLIN) |
238210 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
персонал организации |
| 9 (RLIN) |
30785 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
кадровый менеджмент |
| 9 (RLIN) |
11334 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
система управления персоналом |
| 9 (RLIN) |
66556 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
человеческий капитал |
| 9 (RLIN) |
1941 |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
клиентоориентированная организация |
| 9 (RLIN) |
238211 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
тесты |
| 9 (RLIN) |
406 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
планирование |
| 9 (RLIN) |
133752 |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
организация |
| 9 (RLIN) |
309868 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ефремова, Татьяна Юрьевна |
| 9 (RLIN) |
238212 |
| 852 ## - LOCATION |
|---|
| Classification part |
Б65.206 |
| Item part |
Д 643 |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://opac.nsuem.ru/mm/2013/000178187.pdf">https://opac.nsuem.ru/mm/2013/000178187.pdf</a> |
| Link text |
содержание |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Другие схемы классификации (ББК) |
| Koha item type |
Книги |
| Classification part |
Б65.206 |
| Item part |
Д 643 |
| 962 ## - Инвентарный/массовый № |
|---|
| Сигла хранения |
ч/з №2 |
| Количество экз. |
1 |
| Инвентарный № |
239412 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
121170 |
